Event Ticketing Management

Specialists in advance ticket sales and Box Office solutions, The Ticketline Network provides a scalable ticketing solution to fulfil any requirement

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Ticketing Solutions

Secure, robust, advanced ticketing solutions at your fingertips

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Ticketing Solutions

No matter what type of venue or event you currently run, we have a combination of services that will make selling and marketing tickets for your event easier and support your every event ticketing requirement.

We offer two advanced solutions, Ticketware, a cutting edge box office management software, and Ticketlight, our self-service event ticketing solution. Marketing your event couldn't be easier, with both solutions offering access to our Ticketline, Inner City, Billet.dk and Ticket-line.ae primary ticket marketplaces.

Whether you are a theatre box office, concert hall, arena, conference centre, sports stadia or a nightclub, our box office software is flexible, clear and configured to your event requirements.

With online features including 'choose your own seat', memberships, season tickets, discounting, reporting, reliability and an incredibly high rate of sale across multi-platforms. With our ticketing solutions, Ticketware and Ticketlight, access to our marketplaces, we are one venue and event partner no-one should be without.

Reporting

Clear, detailed reports anywhere, everywhere

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Reporting

Once your event has been configured and on sale, how do you will get access to our powerful reporting suite, Your Ticketline – your event data at your fingertips in real-time. The most comprehensive and adaptable live reporting suite in the industry allowing you to access a variety of reports to focus on how your event sales are doing, providing beneficial insight to deliver the best return on investment in your sales and marketing channels.

  • Ticket sales and revenue, including comparisons with sales over a different period,
  • Customer data and buying patterns, such as a regional/postcode breakdown of ticket purchasers,
  • In-depth customer acquisition journey reports, including referring URLs, and insight data such as age, gender and consumer interests.
  • Demographic purchase reports to support your targeting in future marketing

You can access all your ticket sales performance figures and stats 24/7, even whilst on the move. You have full control on your reports, whether it is customer data, demographics information, or just a simple figures report, create comparison reports within the system, and download all of your data for further analysis if needed at any time.

Secure Entry Management

Reliable and robust entry management solutions

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Secure Entry Management

Ticketline can provide all the necessary hardware, software, training and technical support to successfully implement on-site scanning of bar-coded tickets, e-tickets and RFID wristbands with our real-time entry management solutions, giving you real-time alerts at your fingertips when you need it most. Our tickets contain a host of robust security features including holograms, colour branded paper, embossing and bar codes to eliminate fraudulent tickets.

Scanning your tickets is easy and completed using handheld scanning devices and are preloaded with our user friendly scanning software. They are connected to the customer database using a wireless network which can be used in a variety of environments. The system also offers real-time reporting, which allows easy monitoring of crowd flow and capacity.

With our real-time scanning solutions and expertise, you’re in safe hands with valuable insight to evaluate your event on the day and post event, whilst providing a straightforward and secure entry management solution.

Marketing Services

Take advantage of our extensive marketing services

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Marketing Services

Our digital marketing services offer a range of solutions to promote your event, engage your potential audience and extend a placement on our marketplaces.

With a strong, targeted audience base, we know exactly what our customers tastes, and we offer a variety of marketing services to support.

Tailored to obtain the best results, we utilise sophisticated socio-demographic and geographic targeting to promote of your event across a variety of digital marketing channels, including email, newsletters, social media, remarketing, and more. We offer customised email campaigns integrated you’re your event brand, and continually work to retain consistency in your brand and promotional assets. We can also send email campaigns to your existing database on your behalf.

Your event is not just a number, and we work directly with a number clients on a daily basis, providing best practice marketing techniques, to supporting and formulating strategy and campaign guidance to maximize marketing promotions and optimizing sales channels to obtain the best return on investment.

So not only will your event gain a phenomenal increase in profile, it will also be made aware to the customers most likely to buy tickets. Our e-marketing function can incorporate the following:

  • Email Marketing – promotion, reminders and event information
  • Dedicated page on our website to host additional information, videos or PDF downloads
  • Post event surveys
  • Sophisticated planning and reporting tools, including analysis of opened links, sales, number of forwards

Our Marketplaces

Your events can be promoted on our primary ticket marketplaces, Ticketline, Inner City, Billet.dk and Ticket-line.ae, at periods to suit your events promotional schedule, from on sale to creating general awareness such as when events first go on sale, when they need a push or at a time when you want to boost awareness about the event, such as when the event is approaching or further information is released.

Your event will have its own dedicated page where you can include current event information, a biography or history of your event and image gallery, whilst having access to first class marketing services and support to create integrated and harmonized event promotions strategy.

Sell Your Events & Products

Target the correct audience and sell your tickets & merchandise

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Sell Your Events & Products

Your event deserves the best promotion possible to achieve sales it deserves. Enhance your opportunities to extend your market reach to your customers, maximize your sales, promote your event brand and integrate into popular social media platforms for you to achieve the best coverage and support possible.

Ticketline Marketplace

Europe's largest independent ticket marketplace

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Ticketline Marketplace

Setting up your event is quick and easy using our Ticketlight and Ticketware solutions, and when it comes to sales, it deserves the best promotion possible. Every event is published on www.ticketline.co.uk, one of Europe's leading primary ticket marketplaces, and the leading marketplace for festivals. All events published are listed by genre and filterable via location and artist/event, and searchable. Exceeding over 3 million page hits per month, your event's market reach will be clearly amplified and reach your target audience.

Our customers customise their account by registering for their favourite music and lifestyle genres, and opt-in to receive communication catered for their tastes. They can also register their card details to enjoy a fast and convenient checkout. The highest level of security is employed to protect customer data. Ticketline do not store any card details, our merchant acquirer stores this information securely on our behalf.

A highly robust website structure ensures that we can sell hundreds of thousands of tickets per hour, with a simple 5 step purchase journey process making ticket sales fast, easy and secure. Optimised for both desktop and mobile, customers can conveniently browse and purchase tickets on the move. Our mobile site allows quick and easy navigation through our listings providing a reliable mobile tickets platform to enhance your event promotion.

Don't take our word for it. Take a look for yourself: www.ticketline.co.uk

Merchandise Sales

Not just ticket sales, you can promote all your events merchandise

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Merchandise Sales

Ticketline can also service all your merchandise sales requirements. This service is designed to provide additional buying opportunities to your customers and is closely integrated with the sale of your tickets and thus increases revenues and profitability for you.

We will take delivery of your items and effectively manage the transaction on your behalf working to pre-agreed service levels.

  • The item will appear in our ticket selling pages as an extra item for your clients to purchase, increasing your up-sells and cross-sells, maximising the transaction on your behalf to your domestic and international clients.
  • Typically we will take delivery of a limited supply of stock of your CDs, Clothing, Brochures or Souvenir Tickets or any other items of merchandise and provide live reporting around your sales.

Inner City Marketplace

Your dedicated marketplace for clubs and dance events

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Inner City Marketplace

Is your event unique to clubs, dance and festivals? Inner City - www.inner-city.co.uk, is our dedicated marketplace for dance and house music, clubs and festivals. Every event that sits within the Inner City genres are automatically listed, utilizing the same technology behind the Ticketline Marketplace, including events listed by genre and filterable via location and artist / event. An in-depth and continually maintained review section is also available, with regular blog content written by our guest writers providing insights and reviews to club nights and the latest dance music news.

As with the Ticketline Marketplace, Inner City has a robust structure to ensure that we can provide an efficient and quality service and sell hundreds of thousands of tickets per hour, with a fast, easy and secure 5 step purchase journey process.

Inner City is also features a mobile optimized website for smartphones, giving that extra edge and reach for customers to conveniently browse and purchase tickets for listed events whilst on the move. Quick, easy and responsive navigation provides an efficient experience to find and purchase events with no hassle.

Ticket-line.ae Marketplace

Dedicated ticket marketplace serving the United Arab Emirates

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Ticket-line.ae Marketplace

We also are based in the Middle East, with our Ticket-line.ae Marketplace, a primary ticket marketplace dedicated to sales of events from concerts, dance and club nights, comedy, theatre and many more across the Middle East. Based on the exact same technology as our Ticketline Marketplace, your events are listed by genre and filterable via location and artist / event, with customers receiving customizable options to create and tailor their accounts to their event choices and target your audience, whilst there is also a search functionality.

Customers purchasing tickets are presented with a fast, easy and secure 5 step purchase journey. Using the same dependable and proven technology from the Ticketline Marketplace, you can sell hundreds of thousands of tickets per hour.

Desktop and mobile optimised, Ticket-line.ae offers a modern cutting edge and secure marketplace to reach customers, and for them to conveniently browse and purchase tickets for listed events even on the move. Quick, easy and responsive navigation provides a superb experience to find and purchase events.

Billet.dk Marketplace

Our ticket sales outlet in Denmark

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Billet.dk Marketplace

www.billet.dk is our dedicated marketplace in Denmark, selling festivals, concert, comedy and theatre events. Billet.dk utilises the same technology behind our Ticketline Marketplace, including events listed by genre and filterable via location and artist / event and continually maintained bringing the best and newest events on sale in Demark.

Utilising the same technology brings you assurance that you’re supported in the best way for your event sales, with robust infrastructure, easy navigation for your customers, and mobile optimised for smartphones, reaching customers on the move, all with a quick, secure easy ordering and transaction process.

Facebook Integration

Integrate your ticket sales seamlessly into your Facebook page

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Facebook Integration

Do you have your own event Facebook page? You can use your page to sell your events, with our Facebook application. Enhancing your sales reach, it also gives you the control of your own marketplace and displays your events on sale through the world's biggest, and still growing, social media platform We build each application on a custom client-by-client basis and configure it to display for single or multiple events or a venue depending on your setup requirements, as is available with our Ticketlight and Ticketware solutions.

Installing the application could not be easier. In just 3 clicks, you're ready to go, enabling visitors to the application to choose and purchase tickets without leaving Facebook, retaining your brand and creating a unique customer journey.

Offering some of the most competitive payment terms and commission rates in the industry, it's a fantastic way to add extra value to your website and earn additional revenue.

Ticket Shop

Design and integrate your own ticket shop into your own website

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Ticket Shop

Looking for something more bespoke to your brand and event? Our in-house, specialist design team can provide you with the ideal solution, with a customised ticket selling page built to your event and brand guidelines and integrated into your current website. All you need to do is fit it into your existing website design and infrastructure, and we'll do the rest. Integrating your own Ticket Shop not only provides an integrated look and feel, but also provide you with a direct point of sale on your website.

Utilising the same technology behind all our marketplaces, ticket shops are secure and robust, with the ability of handling thousands of tickets sales in the same 5 step purchase journey with fast, easy and secure ordering process.

Attracting customers and driving more sales to your website has many benefits, and an effective additional sales channel that customers have no necessity to navigate away from your website utilizing a Ticket Shop. Additionally, as customers are retained on your website, you can begin to build more effective data to remarket and take advantage of modern digital marketing campaigns.

Mobile Applications

Extend your marketing reach & promote your event on our mobile applications

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Mobile Applications

Our revolutionary apps for iPhone and Android are available to all Ticketline customers. Available through the dedicated app stores, they have been developed natively onto the platforms, resulting in a simple, intuitive yet powerful tool for our customer base to purchase events from our marketplace on the move.

Customers have the ability to log in to their account and easily complete secure ticket purchases in the same way they do on our native websites. Both apps use the devices in-built GPS to discover what events are on in their area and provide direct links to complete ticket sales.

Transitioning from our website also is the general functionality 'Recommended', 'Recently Added', 'Bio' sections including up-to-date 'Tour Dates' and 'Reviews', including full venue information with full maps and directions and customers have the ability to search 'Artist A-Z', 'Date', 'Venue', and 'Genre'.

Additionally, customers are able to directly manage payment information and update their contact information from within the app.

With our technical expertise, we can embed our App Ticket Purchase Plugin directly into your own App, enabling a seamless ticket purchase for your event.

Call Centre

Employ our state-of-the-art sales and customer service call centre

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Call Centre

Ticketline's state-of-the-art ticket selling call centre offers a 120 line credit and debit card booking facility, operating from 9am until 9pm, 7 days a week. This service can operate as a full service or as an out of hours facility depending on your requirements.

Utilising our specialist call management and reporting tools results in exceptional, market-leading customer waiting times and call abandonment rates, ensuring tickets for your events are sold as fast possible.

We never use Interactive Voice Response (IVR) – every call is answered by one of our fully trained, personable and professional agents, providing your customer with a higher level of service simply because the customer has the opportunity to ask for further information.

Our call centre can also fully integrate with other box office systems, such as Talent, a system our Call Centre currently utilises whilst acting as a full call centre facility for Glasgow Ranger Football Club.

We can also offer a dedicated telephone number for all advertising purposes, enabling a bespoke service your event deserves. Your event is programmed to appear on every telephone display as a prompt and answered by our fully trained operators.

Secure Despatch

Let us manage your ticket delivery swiftly and securely

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Secure Despatch

We offer numerous delivery options, including standard post, e-tickets, guest list, venue collection and a Special Delivery service. You can choose how you want us to distribute the tickets.

Distribution of physical tickets is the area of greatest competitive advantage that Ticketline possess.

Our in-house owned and managed software packages allow simple and efficient stock control which integrate with our dispatch team and allows us to meet all of our ticket distribution targets.

This team distribute more event tickets than other ticket retailers in the shortest time, correctly, first time.

  • Because tickets are highly attractive to forgers and criminal activity we can work to ticket embargoes that you give us, in an attempt to secure your brand integrity and incomes.
  • We can match bar-coded wristbands with tickets for effective distribution and gate entry.
  • We will insert additional marketing material to your ticket purchasers (it must fit in a DL envelope).
  • We will send out your tickets via whichever delivery method you or your client stipulates.
  • This core function is scalable and increased and decreased dependent on our client needs and our demand patterns.

Because this has done so well, we have regularly assisted with the sale and distribution of Championship and Conference play-off ticketing needs, as we are able to service and turnaround your tickets and deliver them on time, every time.

Customer Services

Delivering first class customer care for your customers

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Customer Services

During the course of your event being on sale with us your customers will no doubt have a range of queries concerning their purchase. Our friendly and helpful Customer Service team are on hand throughout the day to resolve any issues to your customer's satisfaction.

Box Office Provision

Providing Box Office staff for your event

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Box Office

For the duration of your event Ticketline can provide on-site Box Office Support in order to provide a collection service, resolve outstanding issues and to provide a day sales service. Our friendly and supportive box office staff will be on hand throughout the event to support and assist your customers providing you with peace of mind to support you and your customers with fast and efficient entry with our real-time entry management solutions.

Case Studies

Don't take our word for it

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Bestival & Camp Bestival

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Bestival & Camp Bestival

These events are rapidly growing in reputation as the must see festival of the year and scooping a myriad of awards and accolades at the 2009 festival awards saw them crowned as unofficial champions of the industry, what will they unleash on us this year?

Each year we provide all aspects of the "Bestival Brand's" ticket selling and box office need from cradle to grave. Each following year they ask us to provide the same functions again for their next event.

We are delighted to list Jon Hughes and Rob da Bank as clients and friends to our business, without them the industry wouldn't be the same I'm sure.

www.bestival.net | www.campbestival.net

"Ticketline are able to offer a superb one-stop solution for all festival organisers - I'd have no hesitation in recommending them for any type of event or festival."

John Hughes, Managing Director
Bestival & Camp Bestival

Band on the Wall

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Band on the Wall

After a £4 million revamp Manchester's prestigious Band on the Wall venue has reopened to critical acclaim. As part of the restructure the venue needed a partner to provide payment processing, secure ticket production and despatch capabilities.

BOTW have chosen Ticketline to provide a complete ticketing solution which includes online sales via a BOTW microsite and ticketline.co.uk. Additionally Ticketline have installed their Ticketware Box Office onsite which allows secure ticket printing, payment processing, live reporting and secure entry with barcode scanners.

bandonthewall.org

"Ticketline have been exceptional partners for Band on the Wall. They have consistently maintained a high level of service and support, clear understanding of our ticketing needs and, given that we are a charity, supported our aims and objectives far beyond what would normally be expected from a commercial partner; they have been instrumental to Band on the Wall's successful re-launch and our development as a region wide promoter."

Gavin Sharp, CEO
Band on the Wall

Glasgow Rangers

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Glasgow Rangers

Ticketline have won the call centre business for Glasgow Rangers Football Club. We have established a synchronised operation that complements their needs and our services by routing all of their calls via our Manchester based call centre. Our call centre operatives are fully trained on Talent and are tasked with achieving marketing leading Abandonment Rates and Call Times.

We are delighted to welcome Rangers as customers and look forward to a successful relationship and footballing campaign.

www.rangers.co.uk

"Ticketline have been a great company to work with. In what was a tight timescale from initial conversation to go live our interaction was positive and the can do attitude displayed by their team ensured the go live was a success and the relationship continues to go from strength to strength. They understand our business, understand our needs and consistently deliver to a high standard."

Susan Hannah, Ticket Operations Manager
Rangers Football Club

Kendal Calling

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Kendal Calling

Lake District music festival Kendal Calling has set the bar for how to run a medium-sized family festival, which truly has something for one. Since 2006, Ticketline have been the primary ticketing partner for the event, building a solid, long-lasting relationship. Each year, Ticketline provide the full complement of ticketing services, supplying a solid ticketing system to handle their sales demand, a full range of bespoke, branded assets, as well as a solid on-site support structure. The relationship with Kendal Calling has thrived on the need to provide the best service for the festival's customers, and our team's ability to development with the festival.

It is a pleasure to include Andy, Ben, and the rest of the Kendal Calling family as clients and friends to the business.

www.kendalcalling.co.uk

"Ticketline are the only ticket outlet I have used that truly understand and respect the needs of the promoter and customer alike. They truly grasp the many and varied ways box offices can play in ensuring the best possible success for an event, from an appreciation of marketing to top notch service and many a thing in between. Working with Ticketline has allowed us to develop new strategies which have directly helped our business flourish, and so we look forward to a long and prosperous future with Ticketline."

Andy Smith, Director
Kendal Calling

Get In Touch

Want to know more about our services?

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Contact Us

If you're looking for more information, or want to discuss your ticketing needs in depth, get in touch with our sales team:

* denotes a required field

0161 828 1205 ext 466 Ticketline
PO Box 4061
Manchester
M60 1YT

List Your Event

  1. Contact/Invoice Details
  2. Event Details
  3. Ticket Allocation
  4. Ticket Printing
  5. Handling Charges
  6. Sales Reports
  7. Marketing

There was an error continuing the form submission. Please check all fields are filled in correctly.

* denotes a required field

Please add names of anyone authorised to order tickets or specify changes to any event details on behalf of your company

For invoice/remittance purposes

For invoice/remittance purposes

If applicable

If applicable, including support

To be displayed on the ticket

The time the main act starts

Please provide the postcode.
If a new venue, do we need seating plans?

eg. Dress code
Age restrictions
Line-up
Runtimes

Please specify the total capacity of the event, as well as the total number of tickets allocated for sale by Ticketline. Followed by a break-down by type (including seat numbers if applicable) and price. If more than one type of ticket is to go on sale please specify the number of each to be put on sale. There is also space to provide details of any special considerations.

eg. Adult £135 × 5000
11-17 yrs £95 × 2500
Under 11 yrs FOC × 1000

eg. Free child tickets: Do they need a physical ticket?
Disabled tickets: Does carer go free / need a ticket?
Family tickets: consists of what?
Earlybird tickets: how many?
Any planned price increases?

Standard details will always be included such as event name, venue, price etc. but please specify any specific wording you would like.
Please note: There is a character limit of 250 total across 4 lines of the ticket.

eg. No Under 18s
No trainers
Plus Special Guests...

Ticketline can print all tickets it sells for your event free of charge. Please specify if you would like Ticketline to print from its own ticket stock for your event.
Please note: If you are providing hard stock for Ticketline to use please ensure you allow Ticketline enough time to post out tickets to customers.

If so, who will build it?
When will it be available?
Will it fit into a D/L envelope?

We can also print tickets for you to sell elsewhere. Tickets can be printed from 8p plus VAT per ticket for hologrammed, fraud-resistant stock, dependant on quantities. If you would like to take advantage of this service, please specify the number and type of tickets. Tickets can be either be collected (by appointment only) or sent out (pricing below).

Printing costs Delivery costs
Volume Price per ticket (plus VAT)
1-100 13p
101-500 12p
501-1000 11p
1001-2000 10p
2001-5000 9p
5000+ 8p
Volume Delivery Price
0-1000 £6.00
1001-4000 £10.00
4001-8000 £20.00
Every further 8000 £20.00

eg. Adult £135 × 5000
11-17 yrs £95 × 2500
Under 11 yrs FOC × 1000

Please specify the handling charge to be charged to the customer per transaction.

Tickets sent by special delivery (insured) are always signed for by the customer so duplicate tickets are never requested.

If you choose for tickets to be sent by 1st class post then we would need to guestlist/duplicate on the night any tickets 'lost in the post' that are not received by the customer so you must also allow venue collects.

You may choose to send seated tickets by regular post and standing tickets by special delivery.

In the last 5 days before an event we are unable to post tickets but can continue selling if you allow venue collects, we can then send you a customer list on the morning of the event when we close the show.

£5.25

£2.20

£1.75

£1.75

£1.75

Ticketline can send you regular sales reports by email during office hours on Tuesdays, Wednesdays or Thursdays, please state your preference.

In return for exclusive and main agent status we will:

  • Guarantee you a front page article on our website and in the sub-category genre pages.
  • Guarantee you a major article in our newsletter.
  • Give you dedicated e-shots to specific demographics.
  • To our client database in excess of 1.4 million registered users and over 30 million hits per year. Please note: Due to spamming considerations we will treat every request on it's merits and a risk/reward basis and decide accordingly.
Sales Hotline Website
0844 888 9991
Calls cost 7p per minute plus your phone company's access charge.
www.ticketline.co.uk

Please confirm how you will advertise yourselves and Ticketline.

Please specify

After submitting this form, a copy of the information will be emailed to the contact email address you have provided as proof of receipt.

Your event will be created within 48 hours, subject to exceptional circumstances, and your Account Manager will contact you with details of the links to your selling page.

Further, your Account Manager along with the Sales Team will provide answers to any other questions that you may have.

Thank you for your business.

sales@ticketline.co.uk
accountmanagement@ticketline.co.uk

Thank you for your submission.

Media Centre

If you would like to use the Ticketline logo or branding in any, please download the Ticketline Media Pack. It contains our logo in various formats, along with our brand guidelines and colours.

Ticketline Media Pack

File size 6.7MB

Download

News

Ticketline launch advanced all-in-one self-service ticketing solution - Ticketlight

Tuesday 5th April 2016

Ticketlight has everything an event promoter needs to run their events with an advanced, end-to-end self-service ticketing system from the industry experts at Ticketline.


Ticketlight - Your Event, Your Way

The Ticketline Network Ltd, the UK’s leading festival ticketing partner, have announced the launch of Ticketlight, a powerful self-service ticketing solution to support event promoters and provide full control of their ticket sales and management.

Ticketlight is an advanced, feature packed self-service ticketing system designed to provide promoters with full control of their events from conception to delivery. Be it a small capacity sporting event or a major music festival, Ticketlight makes it easy for promoters to oversee your ticket sales and performance.

Designed by the industry leading experts from Ticketline, in conjunction with leading festival and event promoters, Ticketlight delivers innovative yet simple online ticketing technology to the market. Ticketline’s leading position within the marketplace ensures your event gets the exposure it needs to generate the ticket sales you deserve.


Ticketlight - Your Event, Your Way

Available on traditional desktop, mobile and tablet devices, Ticketlight allows you to manage and monitor your event 24/7, even on the move. With a 3 step event creation tool, comprehensive live reporting, real-time scanning, and custom seating map editor.

Marketing your event can be managed within Ticketlight, promoters can create their own Ticket Shop tailored in their event or venue brand identity, and integrated into their website and social media channels including Facebook, further enhancing the sales promotion for events. Furthermore, events created on Ticketlight can be published onto one of Europe’s largest primary ticket agencies, Ticketline - selling millions of tickets every year, and Inner City - a primary ticket marketplace dedicated to dance music. Ticketlight is able to give events the exposure they deserve.

Ticketlight provides full control of venue design, including both general admission or allocated seating layouts. With an easy-to-navigate allocated seat planner tool, it provides promoters to customise every section of their venue, with no venue being too complex. You can build in seating sections, with the ability to create custom pricing for allocated seats, tables and chairs, general admission standing, stage, exits and other venue services. Additionally, Ticketlight has a set of templates with various venue layouts, which can be chosen and then customised to the event.

An easy to use entry management solution is built into Ticketlight, with a powerful and robust yet easy to use real-time scanning solution, which can be set up quickly and easy on event day.

A clear and concise dashboard with real-time updates provides promoters the capability of gaining valuable insight with event entry statistics in real-time, managing multiple gate entries, and scan barcoded e-tickets and traditional tickets.

Get started today and sign-up for free at www.ticketlight.co.uk