Thursday 22nd October 2020

Ticketline receive grant from Culture Recovery Fund

Ticketline are delighted to announce that we have been successful in our bid for a grant from the Art Council’s Cultural Recovery Fund as part of the Government’s £1.57 billion Culture Recovery Fund (CRF) to help face the challenges of the coronavirus pandemic and to ensure those in the music and arts industry have a sustainable future.

Ticketline is one of 588 cultural and creative organisations across the country receiving urgently needed support – with £76 million of investment announced today. This follows £257 million awarded earlier in the week to 1,385 organisations, also from the Culture Recovery Fund grants programme being administered by Arts Council England on behalf of the Department for Digital, Culture, Media and Sport. Further rounds of funding in the cultural and heritage sector are due to be announced over the coming weeks.

Ticketline remain an independent business and an integral part of the events industry. We support venues, festivals and promoters both linking them to our enormous customer base to keep the public informed of the latest events and also offering strategic and operational advice and financial support enabling them to grow. Having grown and continually remained successful over the last 3 decades, we have found ourselves in a position, since March 2020, where our means of income has been taken away, with mass gatherings being one of the last aspects of our society to resume. We have also had numerous clients and customers to serve as we have had to handle the administrative nightmare of virtually every show on sale for 2020 being either cancelled or postponed.

This has put considerable strain on our company. Every time it has looked like the country is opening up, we seem to take 2 steps backwards as further restrictions have been imposed and extended across the country.

It has been incredible to now receive this assistance, enabling us to continue to keep our local and diverse workforce in jobs and to support our clients in the industry and serve our customers until such time as we are all able to once again attend the events that, in our opinion, are one of the best facets of British culture.

We are so grateful to have been given this generous support and the opportunities that it brings.

Culture Secretary Oliver Dowden said:

“This is more vital funding to protect cultural gems across the country, save jobs and prepare the arts to bounce back. Through Arts Council England we are delivering the biggest ever investment in the arts in record time. Hundreds of millions of pounds are already making their way to thousands of organisations.

“These awards build on our commitment to be here for culture in every part of the country.”

Chair, Arts Council England, Sir Nicholas Serota, said:

“Culture is an essential part of life across the country, helping to support people’s wellbeing through creativity and self-expression, bringing communities together, and fuelling our world class creative industries.

“This latest set of awards from the Culture Recovery Fund builds on those announced recently and will help hundreds of organisations to survive the next few months, ensuring that the cultural sector can bounce back after the crisis. We will continue doing everything we can to support artists and cultural and creative organisations, with further funding to be announced in the coming weeks.”

Ticketline look forward to continuing to serve our clients and customers at such time when we are again free to party without restrictions!

Tuesday 21st May 2019

Ticketline launch Fanticks - A fan-first resale platform

Ticketline, the UK’s leading independent ticket partner are delighted to announce the launch of Fanticks, a fan-to-fan re-sell marketplace that places real fans first, enabling them to sell unwanted or spare tickets to gigs, festivals, comedy, theatre, sports and many more.

All tickets listed on Fanticks are inspected and verified prior to publication to ensure tickets are being promoted fairly, with a price cap of at most 10% over the face value, and the tickets are for a genuine event. This delivers substantial confidence to both the buyer and seller, ensuring the seller gets paid for their unwanted tickets, and the buyer pays for the ticket at a sensible and ethical price.

Buyers obtaining purchased tickets couldn’t be easier. Both e-tickets and physical tickets can be listed. E-tickets can be downloaded once purchased, and physical tickets can either be posted or exchanged in person between the buyer and seller. Fanticks provides a secure communication platform for both the buyer and seller to discuss the exchange of tickets using an in-built messaging system where arrangements can be made to exchange tickets.

Tickets sold and distributed by Ticketline can be listed on Fanticks, and from all other ticket agents which are qualified on our extensive event database to safeguard and qualify ticket listings are genuine.

Fanticks additionally caters for buyers looking for tickets for sold out shows, with a host of options to alert them to tickets for specific events and venues and are kept informed when tickets becoming available.

You can view and find out more information about Fanticks here:

Friday 30th September 2016

Ticketline launch advanced all-in-one self-service ticketing solution - Ticketlight

Ticketlight has everything an event promoter needs to run their events with an advanced, end-to-end self-service ticketing system from the industry experts at Ticketline.

The Ticketline Network Ltd, the UK’s leading festival ticketing partner, have announced the launch of Ticketlight, a powerful self-service ticketing solution to support event promoters and provide full control of their ticket sales and management.

Ticketlight is an advanced, feature packed self-service ticketing system designed to provide promoters with full control of their events from conception to delivery. Be it a small capacity sporting event or a major music festival, Ticketlight makes it easy for promoters to oversee your ticket sales and performance.

Designed by the industry leading experts from Ticketline, in conjunction with leading festival and event promoters, Ticketlight delivers innovative yet simple online ticketing technology to the market. Ticketline’s leading position within the marketplace ensures your event gets the exposure it needs to generate the ticket sales you deserve.

Available on traditional desktop, mobile and tablet devices, Ticketlight allows you to manage and monitor your event 24/7, even on the move. With a 3 step event creation tool, comprehensive live reporting, real-time scanning, and custom seating map editor.

Marketing your event can be managed within Ticketlight, promoters can create their own Ticket Shop tailored in their event or venue brand identity, and integrated into their website and social media channels including Facebook, further enhancing the sales promotion for events. Furthermore, events created on Ticketlight can be published onto one of Europe’s largest primary ticket agencies, Ticketline - selling millions of tickets every year, and Inner City - a primary ticket marketplace dedicated to dance music. Ticketlight is able to give events the exposure they deserve.

Ticketlight provides full control of venue design, including both general admission or allocated seating layouts. With an easy-to-navigate allocated seat planner tool, it provides promoters to customise every section of their venue, with no venue being too complex. You can build in seating sections, with the ability to create custom pricing for allocated seats, tables and chairs, general admission standing, stage, exits and other venue services. Additionally, Ticketlight has a set of templates with various venue layouts, which can be chosen and then customised to the event.

An easy to use entry management solution is built into Ticketlight, with a powerful and robust yet easy to use real-time scanning solution, which can be set up quickly and easy on event day. A clear and concise dashboard with real-time updates provides promoters the capability of gaining valuable insight with event entry statistics in real-time, managing multiple gate entries, and scan barcoded e-tickets and traditional tickets.

Get started today and sign-up for free at