Ticketline

When it comes to sales, your event deserves the best promotion possible.

Your event is published on Ticketline, one of the UK's leading primary ticket e-commerce marketplaces, and the leading

marketplace for festivals.

All events published are filtered through location and artist/event, and searchable. Exceeding over 6 million unique page hits per month, your event’s promotion and profile will be clearly amplified and reach your target audience.

Our customers customise their account by registering for their favourite music and lifestyle genres, and opt-in to receive communication catered for their tastes. They can also register their card details to enjoy a fast and convenient checkout. The highest level of security is employed to protect customer data. Ticketline do not store any card details, our merchant acquirer stores this information securely on our behalf.

A highly robust website structure with optional queueing backup system ensures that we can sell hundreds of thousands of tickets per hour, utilising a simple 4 step purchase journey process making ticket sales fast, easy and secure. Optimised for both desktop and mobile, customers can conveniently browse and purchase tickets on the move. Our mobile site allows quick and easy navigation through our listings providing a reliable mobile tickets platform to enhance your event promotion.

Inner City

Is your event unique to clubs, dance and festivals? Inner City - www.inner-city.co.uk, is our dedicated marketplace for dance and house music, clubs and festivals. Every event that sits within the Inner City genres are automatically listed, utilizing the same technology behind the Ticketline Marketplace, including events listed by genre and filterable via location and artist / event. An in-depth and continually maintained review section is also available, with regular blog content written by our guest writers providing insights and reviews to club nights and the latest dance music news.

As with the Ticketline Marketplace, Inner City has a robust structure to ensure that we can provide an efficient and quality service and sell hundreds of thousands of tickets per hour, with a fast, easy and secure 5 step purchase journey process.

Inner City is also features a mobile optimized website for smartphones, giving that extra edge and reach for customers to conveniently browse and purchase tickets for listed events whilst on the move. Quick, easy and responsive navigation provides an efficient experience to find and purchase events with no hassle.


Ticket-line.ae

We also are based in the Middle East, with our Ticket-line.ae Marketplace, a primary ticket marketplace dedicated to sales of events from concerts, dance and club nights, comedy, theatre and many more across the Middle East. Based on the same technology that powers our Ticketline Marketplace, your events are listed by genre and filterable via location and artist or event, with customers receiving customisable options to create and tailor their Ticket-line.ae accounts to their tastes and target your audience, whilst there is also a search functionality.

Customers are served with a fast, easy and secure 4 step purchase journey process, and our reliable and proven website technology from our expertise promise an efficient and quality online purchasing, just as you would expect from a leading e-commerce platform. Our technology and infrastructure allows you to sell hundreds of thousands of tickets per hour, no matter what demand your event presents!

Our marketplaces are built for the modern and ever changing era and are desktop and mobile optimised. We offer a modern cutting edge and secure marketplace to reach customers, and for them to conveniently browse and purchase tickets for listed events, even on the move. Quick, easy and responsive navigation provides a superb experience to find and purchase events.

Billet.dk

Billet.dk is our dedicated marketplace in Denmark, selling festivals, concert, comedy and theatre events. Billet.dk is powered by the same technology infrastructure used for our other marketplaces, including events listed by genre and filterable via location and artist / event and continually maintained bringing the best and newest events on sale in Denmark.

We love customers, and we know demand can be high come on sale time for your event. Customers are processed to complete their ticket purchases with a minimal, easy to navigate 4 stage customer journey, all completed in a secure environment.

Repeating the same e-commerce technology provides your customers with a reliable platform and brings assurance that you’re supported in the hands to promote your event sales, with robust infrastructure, easy navigation for your customers, and mobile optimised for smartphones, reaching customers on the move, all with a quick, secure easy ordering and transaction process.

Merchandise Sales

We don’t do just ticket sales, you can sell your event merchandise through our website too! From CDs, Vinyl, clothing, posters, our service is designed to provide additional buying opportunities for your customers and artist fan bases and is integrated with the sale of your tickets, increasing your revenue and profitability opportunities.

We will take delivery of your items and effectively manage the transaction on your behalf working to pre-agreed service levels. Your items will appear in our ticket selling pages as an extra item for your clients to purchase through the 4 step purchase journey, increasing your up-sells and cross-sells, maximising the transaction on your behalf to your domestic and international clients.

Typically, we will take delivery of a limited supply of stock of your CDs, Clothing, Brochures or Souvenir Tickets or any other items of merchandise and provide live reporting around your sales.

Call Centre

Ticketline’s state-of-the-art ticket selling call centre offers a 120-line credit and debit card booking facility, operating from 9am until 9pm, 7 days a week. This service can operate as a full service or as an out of hours’ facility depending on your requirements.

Utilising our specialist call management and reporting tools results in exceptional, market-leading customer waiting times and call abandonment rates, ensuring tickets for your events are sold as fast possible.

We never use Interactive Voice Response (IVR) – every call is answered by one of our fully trained, personable and professional agents, providing your customer with a high level of service and the opportunity to ask for further information.

Our call centre can also fully integrate with other box office systems, such as Talent, a system our Call Centre currently utilises whilst acting as a full call centre facility for Glasgow Rangers Football Club.

We can also offer a dedicated telephone number for all advertising purposes, enabling a bespoke service your event deserves. Your event is programmed to appear on every telephone display as a prompt and answered by our fully trained operators.

Ticket Shop

Our in-house specialist design team build advanced, feature rich and robust customised ticket and event pages for your website. Built to your event and brand guidelines, you can add your own logo, text, colours and more to make your ticket shop truly yours and seamlessly integrated into your existing website, providing you with a direct point of sale on your website.

Powered by the technology behind all our primary ticket marketplaces, ticket shops are secure, reliable and capable of handling thousands of tickets sales in the same 4 step purchase journey, providing your customers with a fast and easy ordering process.

No ticketing requirement is too complex, you can set your ticket options up how you want it, including upsell opportunities such as car park passes, yoga classes or merchandise sales.

An effective additional sales channel integrated seamlessly into your website provides a much clearer and cleaner customer journey.


Facebook Integration

Facebook since launch over 10 years ago has become the most popular and daily used social media platform, and it only keeps growing! We recognise the potential sales reach from billions of users worldwide. We can integrate your ticket shop into your Facebook page, quickly, and easily. Enhancing your sales reach, controlling the events you want to publish, providing you the control of your own marketplace. We build each application on a custom client-by-client basis and configure it to display for single or multiple events or a venue depending on your requirements, as is available with our Ticketlight and Ticketware solutions.

All it takes is 3 clicks to integrate into your Facebook page, and you’re ready to go! Fans and visitors alike are then able to choose and purchase tickets without leaving Facebook, on both desktop and mobile, retaining your customers within your brand domain.

We offer some of the most competitive payment terms and commission rates in the industry, it is a fantastic, powerful and valuable sales channel in addition to your website white label to enhance your potential event revenue, plus your event listing on our selected marketplaces.

Mobile Applications

Our apps for iOS and Android are available to all Ticketline customers. Available through platform dedicated app stores, they have been natively developed for iOS and Android devices, resulting in a simple, intuitive yet powerful tool for our customer base to purchase events from our marketplace on the move.

Customers have the ability to log in to their account and easily complete secure ticket purchases in the same way they do on our native websites. Both apps use the devices in-built GPS to discover events in a user’s area and provide direct links to complete ticket sales.

Transitioning from our website also is the general functionality ‘Recommended’, ‘Recently Added’, ‘Bio’ sections including up-to-date ‘Tour Dates’ and ‘Reviews’, including full venue information with full maps and directions and customers have the ability to search ‘Artist A-Z’, ‘Date’, ‘Venue’, and ‘Genre’.

Additionally, customers are able to directly manage payment information and update their contact information from within the app.

With our technical expertise, we can embed our App Ticket Purchase Plugin directly into your own App, enabling a seamless ticket purchase for your event.